Security Alerts
Recent Alerts
04/10/2012
Fraudulent E-Mail
02/15/2012
Fraudulent E-Mail
02/08/2012
Fraudulent E-Mail
12/22/2011
Fraudulent E-Mail
12/09/2011
Fraudulent E-Mail
12/08/2011
Fraudulent E-Mail
11/17/2011
Masquerading Web site
10/19/2011
Fraudulent E-Mail
10/11/2011
Fraudulent E-Mail
09/15/2011
Fraudulent E-mail
09/01/2011
Fraudulent E-Mail
08/17/2011
Fraudulent E-Mail
07/19/2011
Fraudulent E-mail
07/08/2011
ATM/Debit Card Scam
06/09/2011
Fraudulent E-mail
01/13/2011
Fraudulent E-mail
09/08/2010
Fraudulent Phone Calls
07/26/2010
NACHA Phishing Alert
03/25/2010
Life & Disability Ins. Scam
10/28/2009
Fraudulent E-mail
10/15/2009
Text Messaging Scam
03/26/2009
Fraudulent E-mail
10/29/2008
Phishing Scam
10/23/2008
Card Holder Telephone Scam
05/27/2008
Vishing
10/23/2008
Card Holder Telephone Scam
Event Characteristics
Cardholders have received computer-generated calls claiming to be from their financial institution. The calls claim their accounts have been frozen and then direct the cardholder to call a toll-free number to leave their debit card information in order to reactivate any cards. The toll-free number includes a recorded message that asks the customer to key their account number, card expiration date, and PIN.
Recommendations
Cardholder awareness is key in combating fraud. Should you receive any questionable calls, please make sure you do not provide your personal information.
*Make sure you initiate the contact, and that we verify your identity with questions only you would know.
*To verify whether a call is legitimate, call us at 607-324-1822. Do not call back a number provided over the phone or click on a link in an email.
*If you have been the victim of a scam, file a complaint at local law enforcement.
*Notify us immediately!
As with all possible fraudulent situations, you are encouraged to take appropriate measures if a scam is suspected. Note that an excessive number of attempts at small dollar pre-authorizations may be an indication of intent to commit fraud.
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