Testimonials

Jenny Swarts - Arkport Cycles
Just a quick note to say how happy we are with Maple City Savings Bank. We opened a new business account with Maple City Savings late last year.  We are a local business and had been loyal to another local bank for the past 25+ years.  Like many others our "small local bank" was bought out by a larger out of town financial institution. We stayed with this bank for over a year but like most other things many of the services changed and we felt like we became "just another customer".  Maple City Savings Bank had approached us in the past but due to our strong loyalty we had stayed through the other banks acquisition. Last year our bank announced it was closing our local branch and that was the final straw.

Again Maple City Savings Bank reached out to see if they could help.  This time we did open an account with them and have slowly changed all of our accounts over to them.  The change was a large undertaking but Cherie (Deposit Operations Manager) and others at Maple City made the transition as smooth as possible.  Whenever we had questions or issues she or another employee would jump in to help.  Change is always difficult but I must say that I am extremely happy with choosing Maple City Savings as our local financial institution. After the acquisition of our previous bank the new bank was actually going to charge us fees as a business to do banking with them.  In contrast Maple City offers us a small amount of interest for our business checking.

Another aspect that I love is knowing that the tellers that I see remain fairly consistent in the Seneca Street Branch that I use daily.  Its always nice to be known when I enter the branch and everyone I have encountered there has been extremely nice and efficient. Also one of my favorite tellers Emma actually went to work for Maple City around the time I switched banks which also helped immensely with feeling welcome and comfortable there.

Anyone who hesitates in making the change I would offer that while change is hard sometimes it is what is the best.  I love supporting our small-town local bank.

Darcy B.
We highly recommend Maple City Savings! They did our mortgage when we bought our farm and we're so helpful, friendly and easy to work with, that we stayed with them when we moved. Every time we've needed any assistance, MCSB has been so helpful.

Rebekah M
This is my second home purchase. And it was a wonderful experience. They were fast and efficient.

Ivan S.
I worked with Cindy T. and Amy R. The two of them were very kind and helpful with every part of the process and made it seamless from our perspective. They provided information and guided the loan process to make it extremely easy.

Krissy S.
Cindy Timothy (and the whole Maple City team) was amazing to work with while buying our house. We looked at so many properties and Cindy was always so fast to crunch numbers and get us any updated information that was needed. She always answered our questions thoroughly and went over every possible option for us so that we felt confident that we were making the best choice for our family. She genuinely felt the highs and lows of home buying with us and felt like a family friend through the whole process! We can’t recommend her and Maple City Savings enough!

Jacqueline M
This is my second time dealing with Maple City on a construction loan (one completed while I was stationed overseas) and quite frankly the service and attention to detail has been outstanding both times! Cindy and the whole team were super friendly, explained all options and were there to walk me through the process. I could not have asked for better customer care. Thank you!

Tim Slade - Beef Haus
My experience with Mike McCumiskey and the Maple City Savings Bank team was nothing more than exceptional. I reached out for a business loan and Mike immediately returned my call; he was easy to talk to, professional, down to earth, and most of all willing to work to find a solution that met my needs. Mike's actions really indicated to me that he genuinely cares about helping the customers. That goes for the whole team, everyone was very helpful and friendly.  In previous experiences with other institutions I felt that the leg-work was my burden, but Mike made the process seamless for me and that really made me feel comfortable doing business with Maple City Savings.  Mike even attended the closing, which he did not have to do and that meant a lot to me.  Lastly, after the close of the loan, Mike and the team came into my business to show his support.  This really is a special team at Maple City Savings and I am beyond proud that I chose them to give my business.

Linda McLaughlin - Trinity Yoga Dansville
It was great working with Maple City Savings Bank. I am a person that gets very anxious when dealing with finances, but Mike and Julianna were so helpful, encouraging, and supportive that they took that anxiety out of this process. I would highly recommend the commercial banking team at Maple City Savings Bank!

Roxanne Patten - Little Alchemy Shop
I was so thankful for Michael McCumiskey's help with the entire process! He helped with everything from explaining forms, to helping with technological issues and keeping me calm and focused when I felt overwhelmed with the process. I highly recommend him!

Hannah and Bryce Davis - The Brick House On Main
We have worked with Maple City Savings many times over the last few years for both personal and business purposes and each time the team has gone above and beyond to make sure the process goes as smoothly and quickly as possible. On this particular project, Mike and Brittany were readily available to answer the many, many questions I sent their way and were very supportive! We will definitely work with MCSB on our future endeavors!

Donald W.
I am very satisfied with my overall experience with Maple City Insurance Services! I am very happy with the amazing, friendly, helpful service I receive when I need assistance. I love the fact when I reach out to Maple City Insurance Services, I get a real person to assist me with my needs! I would highly recommend Maple City Insurance Services to my friends, family, and colleagues. The staff are friendly, helpful, and professional! I have always gotten a very prompt response when needed from my representative! The services are all anyone would ever need!!

Michael S.
I was extremely satisfied with Maple City Insurance Services! All the agents have taken a personal interest in understanding our needs, reviewing the best options with us, and providing them at the best prices possible. I would absolutely recommend them to family and friends because they take a personal interest and attention to details in providing quality products that cater to our needs.